Shipping Policy

At Kemcho Divas, we want your shopping experience to be simple from checkout to delivery. We carefully prepare every order and work with trusted shipping partners to get your items to you safely and on time.

Order Processing

Orders are typically processed within [1–3 business days] after payment has been successfully confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

• Standard Shipping: [X–X business days]
• Express Shipping: [X–X business days]
• International Shipping: [X–X business days]

Please note that delivery estimates begin after your order has been processed and shipped. Delivery times may vary due to carrier delays, customs processing, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

When tracking is available, you will receive a tracking number by email once your order has been dispatched.

Please allow [24–48 hours] for tracking information to update after your order has shipped.

International Orders

For international deliveries, your order may be subject to customs duties, taxes, or other import charges imposed by the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also cause additional delivery delays.

Incorrect or Incomplete Addresses

Please make sure your shipping information is accurate and complete before placing your order.

Kemcho Divas is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at [your customer service email]. We will do our best to assist you before your order is dispatched.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at [your customer service email] with your order number.

We will work with the shipping carrier to help locate your package.

Please note that once an order has been handed over to the shipping carrier, delivery times may be affected by circumstances outside of Kemcho Divas' control.

Damaged Packages

If your package arrives visibly damaged, please contact us at [your customer service email] as soon as possible.

Where appropriate, please provide photographs of the damaged packaging and items so we can investigate the issue with the shipping carrier.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us:

Kemcho Divas
Email: [bhakti.choksi@gmail.com]
Website: []

We appreciate your choosing Kemcho Divas and thank you for shopping with us.